A 99.9% Server Uptime
We’ve built our shared hosting system using reliable hardware and significantly customized software. Our administrators have installed a tweaked version of SELinux on our hosting servers to ensure the highest level of security and dependability. We’ve installed several distributed denial–of–service prevention units coupled with powerful firewall programs to make sure our internal network is unassailable and secure.
Our shared hosting packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our guarantee stays unchanged.
A 99.9% Network Uptime
Along with our cloud hosting system, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on enterprise–grade hardware parts built by Juniper. Additionally, on each single router, we have placed a firewall with an advanced set of rules so as to filter out all fishy requests.
Hence, in all our datacenters – in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe as well as in our data center in AU, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all web hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have given our best to lessen all possible risks with our cloud hosting packages and although we provide top–quality technical support, there are occasions when the customer is simply not happy with what we offer. Or he needs to upgrade to a more powerful web hosting solution, such as a VPS server or a dedicated server.
For this reason, our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t happy, you will get your money back.
24/7 Technical Support
When you operate a web hosting company, your technical support engineers are very important. That is why we’ve mindfully handpicked a highly skillful group of tech support engineers, each with lots of years of practice behind his back. With their help, our company offers 24x7 support with each of our hosting services.
And not just that, our company offers a 1–hour response time guarantee. All queries are replied to in under an hour and our average response time is just twenty minutes!